How do I become a customer?
You can place an order on this website and choose a part of the day. If you do that the latest on Sunday the cargo bike will be the next Friday or Saturday for your door. The order for the short-shelf products is final and you must therefore pay immediately. You can buy the long-life products with the cargo bike while stocks last or with online reservation. If you get your groceries from the cargo bike, you can order for next week at the spot.
What is your delivery time?
Verpakkings Vrij Vegan is not a regular webshop that delivers everything after a few days. Verpakkings Vrij Vegan delivers every Friday and Saturday. If you order no later than Sunday, you can expect us the next Friday or Saturday, otherwise the following week. That time is needed as for certain products that amount is not packaged at the production facility.
Where do you deliver?
We currently deliver to the municipalities of Amsterdam, Ouder-Amstel (Duivendrecht and Oudekerk aan de Amstel) and Diemen. Later on we will expand our delivery area and also deliver to other cities and towns. Fill in your e-mail address and city (woonplaats in the form) in the on the right to receive an e-mail if we will also deliver to your city! It also helps us to see where the interest in Packaging Free Vegan is largest and we can therefore best expand first.
When do you deliver?
We currently deliver on Fridays and Saturdays, with the half-day depending on where you live. See at the bottom of the page “how does it work” for the exact part of the day and regional division.
The cargo bike is at the door and all my storage bins are full - now what?
Verpakkings Vrij Vegan also always has an assortment of plastic and glass storage bins and bottles that you can buy on the spot. Incidentally, you can of course always get a "supplement" in a storage bin that already contains something. The exceptions are soy drink and soygurt: for the shelf life it is necessary to thoroughly clean the bottles or containers before refilling.
Why do I have to pay when ordering and delivery?
The soy drink, soygurt and vegan cheese have a limited shelf life (without packaging). We also order them from our suppliers based on the orders received. We therefore ask you to pay for these short-life items when ordering.
You can still buy the long-life products on the spot and this is also a lot easier for you: maybe the amount of pasta your orderd did not fit in your storage tin, so then you pay for the amount that does fit. And maybe you do not know how much oats you need one week in advance, so you buy that on the spot.